At scater, entertainment should always feel good — never stressful or out of control. Our Responsible Gaming commitment means we give every player in the Philippines the tools, information, and support they need to stay in charge of their experience. Whether you are a casual player or a regular, understanding your limits is the smartest move you can make.
Safe play for every Filipino player
18 years old and above only
Entertainment is at the heart of everything we do — and that means making sure every player in the Philippines can enjoy the platform safely, confidently, and without harm.
scater believes that every player deserves full control over how they engage with the platform. We provide practical tools that let you set boundaries on your own terms — before any issue arises. Gaming should be a choice you make freely, not a habit that controls you. Our platform is designed so that adjusting your limits is always just a few taps away. If you ever feel your play is becoming less enjoyable, that is the right moment to use these tools.
The golden rule of responsible gaming is simple: never wager money that you cannot afford to lose. Online gaming on scater is a form of entertainment, not a strategy for earning income or solving financial problems. Before you deposit, decide on a budget that fits comfortably within your regular expenses — and stick to it. Chasing losses is one of the most common warning signs of problem gambling, and we encourage all Filipino players to recognise it early. Our deposit limit tools are there to help you honour the budget you set for yourself.
Time can pass quickly when you are engaged in an entertaining game, and it is easy to lose track of how long you have been playing. scater encourages all players to set a clear time limit before each session and to take regular breaks throughout. Keeping gaming as one enjoyable part of your day — rather than the whole of it — is key to a healthy relationship with the platform. If you notice that gaming is taking time away from work, family, or other activities you value, it is worth stepping back and reassessing. Our support team is always available to help you find the right balance.
Sometimes the best decision is to step away entirely for a period of time, and scater fully supports that choice. Our self-exclusion feature allows you to temporarily or permanently restrict access to your account whenever you feel it is the right move. During a self-exclusion period, you will not be able to log in, deposit, or participate in any games on the platform. This is a powerful tool and we take it seriously — once activated, it cannot be reversed until the chosen period has elapsed. To request self-exclusion, simply contact our support team at [email protected] and we will process your request promptly.
Problem gambling can develop gradually, and many players do not notice the signs until the impact on their life becomes significant. Common warning signs include spending more than you planned, feeling anxious or irritable when not playing, borrowing money to fund gaming, or hiding your gaming activity from family and friends. If any of these patterns sound familiar, it is important to seek help without delay — there is no shame in reaching out. scater encourages all Filipino players to be honest with themselves about their gaming habits and to use the resources available to them. Early action makes a real difference.
scater operates strictly as an 18-and-above platform, and we take our responsibility to prevent underage access very seriously. All new accounts are subject to age verification as part of the registration process, and we reserve the right to request additional documentation at any time. We strongly encourage parents and guardians in the Philippines to use parental control software on shared devices to prevent minors from accessing online gaming platforms. If you suspect that a minor has accessed a scater account, please contact us immediately at [email protected] so we can investigate and take appropriate action. Keeping young people safe is a responsibility we share with every adult player on the platform.
These features are built into the scater platform so that every Filipino player has practical, accessible ways to manage their gaming experience at any time.
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.
Define how long each gaming session can last so you always know when it is time to take a break and step away.
Take a short break from the platform — from 24 hours up to several weeks — without permanently closing your account.
Request a full account restriction for an extended period whenever you feel you need a longer, more definitive break.
All responsible gaming tools are accessible through your account settings once you are logged in to scater. If you have difficulty locating any feature, or if you would prefer to have a limit applied directly by our team, simply write to us at [email protected] and we will assist you right away. We process all responsible gaming requests as a priority — your wellbeing comes first, always.
If you or someone you know in the Philippines is struggling with problem gambling, professional support is available. Reaching out is a sign of strength, not weakness.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline that provides free, confidential support for individuals experiencing mental health challenges, including those related to problem gambling. Trained counsellors are available around the clock to listen, advise, and connect callers with appropriate professional services. You can reach the NCMH hotline at 1553 from any landline or mobile number in the Philippines at no charge. If you are concerned about a family member or friend, you can also call on their behalf to ask for guidance on how to help. Seeking support early leads to better outcomes — do not wait until a situation becomes a crisis before making that call.
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing gaming activities in the Philippines, and it maintains a dedicated Responsible Gaming programme for Filipino players. PAGCOR provides resources, guidance, and a formal self-exclusion registry that applies across licensed gaming operators in the country. If you wish to be excluded from all PAGCOR-regulated gaming platforms simultaneously, you can apply through the PAGCOR Responsible Gaming office directly. This is a more comprehensive option for players who feel they need a broader restriction beyond a single platform. scater fully cooperates with PAGCOR's responsible gaming framework and encourages players to make use of all available regulatory protections.
Our support team at scater is ready to help with any responsible gaming request — from setting limits to activating a cool-off period. You can also browse our FAQ page for quick answers, or log in to manage your account settings directly. We are here for every Filipino player, every step of the way.