scater Privacy Policy – How Your Personal Data Is Handled on Our Philippines Platform

This Privacy Policy applies to all personal information collected by scater through its website, mobile platform, and any related services made available to players and visitors in the Philippines. It covers data collected during account registration, gameplay, payment processing, customer support interactions, and general browsing of the scater platform. By using scater, you acknowledge that you have read and understood this policy and that you consent to the collection and use of your information as described here. This policy does not apply to third-party websites or services that may be linked from the scater platform — those services operate under their own privacy terms. We encourage you to review the privacy policies of any third-party services you access in connection with your scater account. If you have questions about any part of this policy, you can reach our support team at [email protected] at any time.

When you register for a scater account, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also collect copies of government-issued identification documents to confirm your eligibility and comply with applicable Philippine regulations. When you make deposits or withdrawals, we collect transaction data including payment method details, amounts, timestamps, and reference numbers — though we do not store full card numbers or full e-wallet credentials on our servers. We also collect technical data automatically when you access the platform, such as your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. Additionally, if you contact our support team, we retain records of those communications to help resolve issues and improve our service quality over time.

The personal information you provide to scater is used primarily to create and manage your account, verify your identity, process deposits and withdrawals, and deliver the entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are essential to your account and cannot be opted out of entirely. Where you have given consent, we may also use your contact information to send you promotional offers, bonus announcements, and platform news relevant to Filipino players. Your transaction and gameplay data is used for fraud prevention, responsible gaming monitoring, and compliance with Philippine regulatory requirements. Technical and usage data helps our team identify and fix platform issues, optimise performance across different mobile devices, and understand how players navigate the scater experience. We do not use your personal data to make fully automated decisions that produce significant legal effects without human review.

scater does not sell, rent, or trade your personal information to third parties for their own marketing purposes — this is a firm commitment we make to every registered player in the Philippines. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification partners, cloud hosting providers, and customer support tools — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies when presented with a valid legal request or when disclosure is necessary to prevent fraud or protect the safety of our users. If scater undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer where required by applicable Philippine law. Beyond these circumstances, your personal information remains within the scater platform and is not disclosed to outside parties.

scater retains your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations under Philippine law and applicable data protection regulations. Account data, transaction records, and identity verification documents are typically retained for a minimum period required by financial and gaming regulations in the Philippines, even after an account is closed. Technical logs and session data are retained for shorter periods and are used primarily for security monitoring and platform diagnostics. When your data is no longer required for the purposes for which it was collected, and when no legal obligation requires its continued retention, we take steps to securely delete or anonymise it. All personal data stored by scater is held on secure servers with access controls, encryption at rest, and regular security reviews to minimise the risk of unauthorised access or data breaches. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.

As a registered player on the scater platform in the Philippines, you have a number of rights in relation to your personal data under the Philippine Data Privacy Act of 2012 and its implementing rules. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or out of date, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to withdraw consent for marketing communications at any time, and to request that we restrict the processing of your data in specific circumstances. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity — we will respond within the timeframe required by applicable Philippine law. Please note that some requests may be subject to limitations where we have a legal obligation to retain certain data or where fulfilling the request would affect the security or integrity of the platform. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

scater uses cookies and similar tracking technologies to enable essential platform functionality, remember your preferences, maintain your login session, and gather anonymised analytics about how the platform is used by Filipino players. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and accessing your account. Analytics cookies help us understand which parts of the platform are most popular, how players navigate between sections, and where technical issues may be occurring — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your experience on the scater platform. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertising networks. Our use of cookies is reviewed periodically to ensure it remains proportionate, necessary, and aligned with the expectations of our players in the Philippines.

scater may update this Privacy Policy from time to time to reflect changes in our platform features, applicable Philippine regulations, or industry best practices in data protection. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of the scater platform after any update to this policy constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically so that you remain informed about how your personal data is being handled. If you disagree with any changes to this policy, you have the right to close your account and request deletion of your data in accordance with the rights described above. We are committed to maintaining transparency about our data practices and to keeping this policy accurate, up to date, and easy to understand for all players in the Philippines.